Privacy Policy

Effective Date: October 2025

Trackerhero (“Company,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard information when you use the ForceHero Dashboard System and related services (the “System”).

By accessing or using the ForceHero System, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please discontinue the use of the System.

1. Information We Collect

We may collect the following categories of information when you use the ForceHero System:

a) Personal Information

When users interact with the System, we may collect:

• Full Name
• Email Address
• Phone Number
• User Role
• Department or Organization Details
• Login Credentials (Username, Password)
• Identification or Badge Number (if applicable)

b) Non-Personal Information

We may automatically collect non-identifiable data including:

• Device Information
• IP Address
• Login and Access Logs
• Usage Statistics
• Cookies and Tracking Data

2. How We Use Your Information

Your information is used for the following purposes:

• To operate, maintain, and secure the ForceHero System
• To verify user identity and manage authorized access
• To monitor usage and performance for service improvement
• To provide technical support and respond to user inquiries
• To analyze aggregated data for system analytics and reporting
• To comply with legal and regulatory obligations
• To prevent unauthorized access, fraud, or misuse of the System

3. Sharing of Information

We do not sell or rent personal data. Information may only be shared:

• With authorized government departments or agencies involved in the ForceHero approval workflow
• With technical service providers supporting system operation and maintenance under confidentiality agreements
• When required by law, regulation, or legal process
• In the event of system transfer or restructuring, where user data remains protected under equivalent privacy safeguards

4. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described above or as required by applicable law. Data associated with user accounts may be archived or anonymized after project completion or account deactivation.

5. Cookies and Tracking Technologies

The ForceHero System uses cookies and similar technologies to enhance usability, remember user preferences, and monitor activity for system optimization. You may choose to disable cookies in your browser settings, but some features may not function properly as a result.

6. Security Measures

We implement administrative, technical, and physical safeguards to protect personal data, including:

• Secure login authentication
• Encrypted data transmission
• Role-based access controls
• Activity monitoring and audit trails

7. User Rights and Choices

Depending on applicable laws, users may have rights to:

• Access or request a copy of their personal information
• Correct inaccurate or outdated data
• Request deletion or anonymization of data (subject to legal retention)
• Withdraw consent for non-essential data processing

Requests may be submitted via email to [email protected].

8. Third-Party Links

The ForceHero System may include links to external websites or integrated platforms. We are not responsible for their content or privacy practices and encourage users to review those sites’ privacy policies before providing personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our operations or legal obligations. Any updates will be posted with an updated “Effective Date.” Continued use of the ForceHero System indicates acceptance of the revised policy.

10. Contact Us

For inquiries, concerns, or data-related requests, please contact: